EMPTY PROMISES FROM A GLOBAL COMPANY

On the 13/08/2017 I wrote about the poor service from vodacom about cancelling a contract that i was given telephonically because i was not happy with their service... vodacom responded by saying that a consultant would be contacting me shortly to discuss the matter......i dont know what happened to the consultant maybe he or she has passed away or does not know how to use a phone whether it be landline or cellular.I find this kind of service disgusting and wonder if your investors know what kind of service you are providing that in the end is going to loose you a couple of contracts...remember word of mouth spreads like wildfire and the repercussions at the end of the day could be huge.....I need to find another service provider.