NM
Nokuzola M
1 reviews | Active since Jul 2014
19 Sept 2019, 13:57
Empty promises and No feedback
I still haven't got a call following y previous query although vodacom promised somebody will be in contact with me. I even rep**** to the response to advise that nobody contacted me - or do they have a 3 week turnaround time on queries?
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Vodacom's replyOfficial
20 Sept 2019, 07:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2019, 07:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team