RP
Ruan P
1 reviews | Active since Nov 2018
02 Nov 2018, 11:30
EMPTY PROMISES AND ******* DEBIT ORDERS
I have Cancelled my account at Vodacom, it has been 2 months and debit orders are still going off my account.
Fiber was promised at the end of June and it is currently Nov and no such service was provided.
When calling the call center i just get sent from Department to Department with no one being able to resolve the issue.
THINK TWICE BEFORE USING VODACOM!
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Vodacom's replyOfficial
02 Nov 2018, 13:09 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2018, 13:09
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team