KG
Kim G
1 reviews | Active since Sept 2017
25 Jun 2022, 07:59
Empty Promises
I previously wrote a review over 7 weeks ago. I was promised that customer service will call but no one has bothered to call me. How much longer do I need to wait until they decide to phone? Absolutely useless. My cellphone was due for upgrade 1st May and its now almost end of June.
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Vodacom's replyOfficial
25 Jun 2022, 11:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jun 2022, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team