KB
Kulani B
1 reviews | Active since Sept 2021
06 Jun 2022, 15:36
EMPTY PROMISES
I received a call from Vodacom. They stated on the conversation that they will be offering me a six months covid relief payment from my current contract account. They offered me a reduction of 50% that's binds me for six months as I was ready to cancel the contract end of August. Come month end of May 2022, my monthly payment has increased instead of being reduced.
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Vodacom's replyOfficial
06 Jun 2022, 16:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jun 2022, 16:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team