NR
Nicol R
1 reviews | Active since Jul 2011
27 Mar 2015, 22:21
EMPTY PROMISES
logged a call to repair or replace my faulty booster at my house. I received no response for 2 months. Then i reported it through a connection at vodacom. After 2 weeks i received an email form Aiden on 3 March. I am Still waiting for my faulty booster to be fixed. I have sent follow up emails, but no response. What is the use of escalation within vodacom then????? #unacceptable #badservice #badvodacom<br> Such bad service for a company that just increase our service fees this week and i have no reception at my house!!!
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Replies (1)Vodacom's replyOfficial
28 Mar 2015, 06:49Hello nicol78,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Mar 2015, 06:49
Official
Hello nicol78,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
