NR
Nicol R

1 reviews | Active since Jul 2011

27 Mar 2015, 22:21

EMPTY PROMISES

logged a call to repair or replace my faulty booster at my house. I received no response for 2 months. Then i reported it through a connection at vodacom. After 2 weeks i received an email form Aiden on 3 March. I am Still waiting for my faulty booster to be fixed. I have sent follow up emails, but no response. What is the use of escalation within vodacom then????? #unacceptable #badservice #badvodacom<br> Such bad service for a company that just increase our service fees this week and i have no reception at my house!!!

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Replies (1)
Vodacom
Vodacom's reply28 Mar 2015, 06:49
Official
Hello nicol78,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team

Best regards,