PV
PORCIA V
1 reviews | Active since Feb 2013
28 May 2018, 13:00
empty promises
I am still waiting on the voucher I was promised. I was called on the 21.05.2018 to advise Vodacom is on their way to deliver the voucher I was suppose to receive when I took out the contract 3 months ago. Still waiting on yet another empty promised made. Received an SMS on 210518 @ 11:14 saying the case has been close REF EC-1JEU-267PMK. Seriously VODACOM whose fooling who here. Your service is pathetic.....
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Vodacom's replyOfficial
28 May 2018, 13:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 May 2018, 13:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,