LH
Leon H
1 reviews | Active since Mar 2017
03 Dec 2017, 08:38
Empty promises
I upgrades with a new contract with vodacom on 28th November 2017. New contract kick in on 01 December 2017,were Im suppose to get 20GB once off data free. Phoned on 01 December 2017 and was told it will be resloved soon. Today is 03 December 2017 still not resolved. Ref 1- ********** ********** . Vodacom needs to start delivering on their promises and stop making excuses not to deliver.
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Vodacom's replyOfficial
03 Dec 2017, 09:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2017, 09:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,