Empty promises

<p>Last week Wednesday I phoned vodacom after my airtime of over R800 just dissapeared.</p> <p>Phoned vodacom and they told me it is Vlife that took my airtime ( which I never heard of or dont even have on my phone) , the lady told me to unsibscribe using the *117# and after I did that it also said " You are currently not subscribed to any services" </p> <p>Last week Wed when I phoned the lady told me the airtime would be refunded but it would take 7 days ( which was fine).. today is day 9 already and when I phoned again today I was told it would only be resoved by the 9th of August.. why?????? I paid for that airtime..</p> <p>Why promise I will get my airtime back if you are not planning to give it back to me.. why do you need 3 weeks to give me my airtime back.. I have a phone because I need to use it but I cant even make a call because I dont have airtime.</p> <p> </p> <p> </p>