Empty Promises

<p>After a huge struggle with Vodacom Menlyn and complaining on Hello Peter I managed to upgrade my contract.</p> <p> </p> <p>Vodacom (Cassandra) promised 1 GB data free every month for the 24 months because of the bad service.</p> <p> </p> <p>"Dear Michelle,</p> <p>Apologies on the terrible service received.</p> <p>I have loaded 1GIG free for 24 months.</p> <p>You can also upgrade online at www.vodacom.co.za and the device will be courier to you. When upgrading online there are no upgrade admin fees.</p> <p>Regards,<br />Cassandra "</p> <p> </p> <p>For the last couple of months I must email and email and basically beg them to load the data as promised.</p> <p> </p> <p>Now again it is the 7th already I'm still waiting after sending 3 emails and getting NO feedback from Cassandra or Vodacom.</p> <p> </p> <p>Why must it always be a struggle with Vodacom?</p> <p> </p> <p> </p> <p> </p>