Empty promises
<p>I did upgrade to a Samsung galaxy S 8 with a gear fit 2 on the 24.05.2017 at your chatz vodacom branch in Broadacres Fourways. </p> <p>At the time they told me that there is no stock of the gear fit and they have to order which will take two to four working days. </p> <p>After four days I returned to the shop and I was told next week monday.</p> <p>I returned the following Monday than I was told it is on back order it will come next Monday. </p> <p>I'm still waiting.</p> <p>Another empty promise from vodacom as usual. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
I am still waiting for a consultant to contact me.
I was promised yesterday or latest today. I did phone and was told still on back order and they can not give me a date.
I guess I have to return the phone and get it somewhere else as you have breached the contract.
I am still waiting for a consultant to contact me.
I was promised yesterday or latest today. I did phone and was told still on back order and they can not give me a date.
I guess I have to return the phone and get it somewhere else as you have breached the contract.