Empty promises

<p>After requesting an upgrade on the 12th of December, the person who assisted me promised me that my new handheld will be delivered before 15 December as myself and my family will be going on vacation. After following up with Vodacom upgrades, the consultant informed me today that no special note was attached or requested and that the order will only be delivered in 4-7 working day. This is after the person named KELE promised me that I will be receiving my phone before Thursday the 15th. I am so repulsed by Vodacom’s unreliable service and empty promises. I will be driving thousands of kilometers this Decemebr without being able to contact family or emergency services</p> <p> </p> <p> </p>