1 reviews | Active since Aug 2016

01 Nov 2016, 11:04

EMPTY PROMISES

<p>ALWAYS EMPTY PROMISES. THIS IS NOW THE 3RD MONTH AFTER YOU PROMISED THAT MY DEBIT ORDER IS REINSTED, I'M STILL WAITING ON YOUR PROMISE.</p> <p> </p> <p>I WILL NOW TAKE THIS MATTER TO THE NCR AND CPA. YOU ARE NOT ADHEARING TO YOUR OWN TERMS AND CONDITIONS.</p> <p> </p> <p>I NEED THIS SORTED OUT TODAY AND I WILL RECEIVE AN APOLOGY LETTER FROM YOUR CEO. I WILL ALSO POST THIS ALL SOCIAL MEDIA SITES FOR THE WHOLE WORLD TO SEE.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Nov 2016, 11:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update02 Nov 2016, 21:07
Reviewer Update

sending an email to apologise is not acceptable. Non of my questions on my previous review was answered.

please can u answer then and not just send an emial that my debit order will no be activate.