Empty promises

<p>I was on the fence about upgrading my contract. Vodacom Cancellations / Retentions offered my a Value Added Data Bundle of 1GB for the duration of my contract if I upgrade - 1GB x 24.</p> <p> </p> <p>The problem started after I upgraded. First I couldn't get hold of the consultant that assisted me. Numberous calls to ********** , speaking to different people every time. Emails to ********** and ********** But not one person was willing to take ownership of this issue and get it resolved.</p> <p> </p> <p>Now it is at a stage where service calls about this issue and other related matters are closed without feedback and without resolution.</p> <p> </p> <p>Ref: 1- ********** 1901 / 1- ********** 4442</p> <p> </p> <p>Can someone please get this resolved asap!</p> <p> </p> <p> </p>