CB
Charmaine B

1 reviews | Active since Aug 2009

05 Sept 2016, 10:58

Empty Promises

<p>I lodged a complaint in July / August whereby I was contacted by a clerk and was told that Vodacom will credit my account with Almost R500. The clerk was very friendly and told me that he is going on leave but upon his return he will give attention to my case. I have followed up on hello peter again and no attention has been given. Looks like I have start acting like a teriible person to get some attention from Vodacom because they dont care</p>

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Replies (1)
Vodacom
Vodacom's reply05 Sept 2016, 11:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,