1 reviews | Active since Mar 2016

07 Jun 2016, 07:50

Empty promises

<p>Good day</p> <p> </p> <p>I contacted Vodacom regarding the poor service to their clients on 25 May 2016 and i was promised that my contract was cancelled and that i will receive my full refund by 3 June 2016. It is unfortunate to say that this never happened and to make the matter worse my account was once again debited. I than decided to reverse the payment because now they are really beyond pathetic and their word holds on water.</p>

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2016, 08:42
Official

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

Best regards,