1 reviews | Active since May 2016
Empty promises
<p>I had a huge issue with my account which was handled by vodacom within 12 hours. I received an email and a sms that a credit note was done on my account . 3 days later vodacom debited my account with the a full R3200 instead of the new credited amount!!! How must I feed my children with vodacom not following through with what they promised!. I am fed up! I wish i moved over to Cell c or Mtn instead!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
As per our telephonic discussion, your concerns have been addressed.
Once again, please accept our sincerest apologies for any inconvenience caused.
Regards
Lesley Abels
As per our telephonic discussion, your concerns have been addressed.
Once again, please accept our sincerest apologies for any inconvenience caused.
Regards
Lesley Abels