1 reviews | Active since Jul 2009
Empty promises
I have being battling with Vodacom since mid November 2024: I was promised things but this did not work out at all: Costs were supposed to remain unchanged for 24 months: Instead costs are going up every month: Staff from Vodacom phone promise to sort out but this does not happen: Just empty promises: This is very frustrating I wish we could report the staff to somebody who will actually listen to customers and not give empty promises and lie to customers. I have reported this last week but no call no response from Vodacom Just very quite Oh they always say they phone but phone my DATA card that cannot accept calls very clever of the staff as well as they then tell their Boss client not answering phone clever very clever Then we won't talk about the poor service we are getting signal up and down but TOBI is a waste of time as well as the call center:
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
