TG
Toni G

1 reviews | Active since Nov 2025

23 Feb 2026, 14:20

Empty promises

After reaching out to Vodacom, their CPT HO, their ***** department and eventually the CEO's office, I am yet to receive any feedback. I asked for proof of the debt, which legally I am entitled to, still awaiting. If I could rate them negatively, I wouldn't hesitate to do so. The issue dates back to 2020.

0
Replies (1)
Vodacom
Vodacom's reply24 Feb 2026, 08:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team