KK
Kgomotso K

1 reviews | Active since Dec 2023

07 Apr 2026, 15:32

***** employees

Contract cancellation that ended up in a downgrade because of ***** sales agent in vodacom. I wanted to cancel my contracts as rhey expired nd wa told for me to keep my numbers I should atleast downgrade and received my confirmation sms which I was happy about and the next thing the total bill amount still the same, am so ****ed with vodacom and have been with them for more than 15 years now and rhey are doinf rhis to me.

0
Replies (1)
Vodacom
Vodacom's reply08 Apr 2026, 07:28
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team