KK
Kgomotso K
1 reviews | Active since Dec 2023
07 Apr 2026, 15:32
***** employees
Contract cancellation that ended up in a downgrade because of ***** sales agent in vodacom. I wanted to cancel my contracts as rhey expired nd wa told for me to keep my numbers I should atleast downgrade and received my confirmation sms which I was happy about and the next thing the total bill amount still the same, am so ****ed with vodacom and have been with them for more than 15 years now and rhey are doinf rhis to me.
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Replies (1)Vodacom's replyOfficial
08 Apr 2026, 07:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2026, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
