rK
rentia K

1 reviews | Active since Aug 2011

08 Oct 2015, 11:17

Employee giving residential address to friend??

i submitted a complaint on 1 October 2015.<br> \A vodacom employee ********ly disclosed a home address to his/her friend. (the "friend\"" gave him a cell phone number and the staff member gave out the information) Vodacom has a legal obligation towards customers regarding personal information. i want Vodacom to investigate who it was and take steps against this employee!!!\""<br> shortly afterwards i received a sms from Vodacom Customer Care (Moddy Motebejane) informing me that i would be contacted by Vodacom.<br> to date nothing....<br> a week later??? """

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Replies (1)
Vodacom
Vodacom's reply08 Oct 2015, 15:11
Official
Hello emmerentiak,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM