Employ people to do the job

ref number ***

Why must a person resort to reviews before you can make contact with me!!! Since the 7th May a service request was logged No one bothered to call me

I had to call in numerous times, the agent(very nice lady) is trying to help me but there’s no way for her to communicate with the back office, what bull **** is that?? She left comments on the service request for you to get hold of me last week, NOTHING.

Every day I’m loosing money because I’m unable to do my job Internet doesn’t load Internet calls is reconnecting Normal calls dropping

Get your act together man