Emergency services and unreliable reception

<p>Dear Sir</p> <p>I am an orthopaedic surgeon, residing in Richards Bay, Meerensee suburb, providing emergency services to my community. It is essential that i can be contacted for above when in my residence/neighborhood. I have done numerous enquieries, with various vodacom personel and client services, to help with this problem over the last 5 years. Excuses such as: not possible, too expensive, wait untill a tower will be built closer to your neighborhood (4yrs ago promised - still nothing), go and canvass at least 3 people with the same problem and their telephone numbers and forward this to us (i did this - response was again you all have to waite for the promised tower?), etc. etc</p> <p>Please take note - due to my work and the emergency nature of this - it is imperative that i am contactable 24 hours per day, which means a reliable vodacom service network. I have had some serious situations developed by being unavailable or difficult to contact due to poor/ or no signal reception in my neighborhood. This has become a big unresolved issue over an unacceptable period of time now. I really need an urgent solution.</p> <p>Dr JE Viljoen</p>