Emergency helpline failure
<p>Trying to get emergency services to a woman attacked by a swarm of bees this afternoon was a dismal failure. I called the emergency number from my vodacom phone: 112. After a string of machine-questions and waste of time, I told a lady what the issue was and she hung up on me. Won't ever use that "emergency help" number again.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Your complaint has been directed to the International SOS company for further assistance and feedback.
Regards
Vodacom Consumer Website Team
Dear Customer
Your complaint has been directed to the International SOS company for further assistance and feedback.
Regards
Vodacom Consumer Website Team
Vodacom did contact and say they will relook at their operation and dealing with calls. Hope that can make it a more realistic emergency number to call when needed.
Vodacom did contact and say they will relook at their operation and dealing with calls. Hope that can make it a more realistic emergency number to call when needed.