MT
Moegammad T
1 reviews | Active since Sept 2021
19 Jul 2024, 11:33
Emergency calls only
1 star is to much, for the PATHETIC, DISGUSTING AGENTS SERVICE that work for VODACOM. you call yourself, SA's leading network, and since Monday my service says emergency calls only. I cannot get any deliveries or calls nothing. Your agents at the CAVENDISH store in CAPE TOWN, has the audacity to say that, its not their problem please come back later, or try your sim in another phone. well guess what you FREAKSHOW nothing works. Do your jobs and fix my service. Your customer care line has 10million voice prompts, which is also absolutely a waste of time. DO BETTER MAN. im done, I will write a negative review every day going forward for every day that I do not have service until someone does something.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
19 Jul 2024, 13:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Jul 2024, 13:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
MT
Moegammad T's updateReviewer Update
19 Jul 2024, 14:26my number does not work, that is why you cannot reach me, contact me on *** and ask for me
MT
Moegammad T's update19 Jul 2024, 14:26
Reviewer Update
my number does not work, that is why you cannot reach me, contact me on *** and ask for me
