MB
Michelle B

1 reviews | Active since Jun 2017

21 Aug 2017, 12:53

Emergency Call Only VODACOM

Hi, I live in Graaff-Reinet and my cellphone and tablet are not working. At the top it says emergency calls only. Vodacom 111 say that there is no problem with my phone or cell or Graaff-Reinet Vodacom Graaff-Reinet say that I am not the first person to complain today : their solution is for me to do sim swaps............................surelly there is another easier fast solution????????????????

0
Replies (2)
Vodacom
Vodacom's reply21 Aug 2017, 13:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Aug 2017, 14:37
Official

Dear Michelle Baartman,

I do apologise for the inconvenience caused.

I've rep**** to your latest email.

Regards,

UW