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ND
Nyvrem D

1 reviews | Active since Jul 2011

09 Oct 2018, 15:48

EMAILS IGNORED - EVEN AFTER REMINDERS...

EMAILS IGNORED - EVEN AFTER REMINDERS...

1. Sent: Friday, 14 September, 2018 12:51 To: 'Vodacom' Subject: Vodacom NM088710 082 ******X | need the detail for these ROAMING charges please:

2. Sent: Friday, 14 September, 2018 13:03 To: 'Vodacom' Subject: Vodacom | NM088710 | ...itemised schedule not received for 082 ***XX 0?

0
Replies (4)
Vodacom
Vodacom's reply09 Oct 2018, 16:05
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

ND
Nyvrem D's update18 Oct 2018, 11:58
Reviewer Update
NINE DAYS AGO I RECEIVED THIS NOT VIA HELLOPETER: "Kindly be advised that a consultant will make contact with you in due course to assist with your query." I HAVEN'T HEARD A THING!! PS EMAIL PLEASE RATHER THAN CALLING
ND
Nyvrem D's update25 Oct 2018, 13:45
Reviewer Update
STILL NO RESPONSE !!!!
ND
Nyvrem D's update13 Dec 2018, 15:58
Reviewer Update
THREE MONTHS LATER... Friday, 14 September, 2018 13:03 Kindly be advised that a consultant will make contact with you in due course to assist with your query. HAVEN'T HEARD A THING WHAT A BUNCH !!