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Suliman E
1 reviews | Active since May 2016
10 Oct 2019, 09:46
Email wont go through
I am battling to cancel my cell phone contract for ***
I contacted Vodacom, and after being shunted through various departments I got all the details, made the required payment and now I can't get the email through to Vodacom.
I have called an received several email addresses to which I've sent the mail with all the documentations, but the mail gets returned saying no such address.
I have tried *** And ***
Can I please get the correct address to email this to.
This morning I called again and asked Nomvula for the email address, but she shunted me off to the business call centre mid-sentence.
Can I please just get an email address to send this to and can you simiply your email addresses please.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
10 Oct 2019, 10:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2019, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Suliman E's updateReviewer Update
11 Oct 2019, 15:41Thank you
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Suliman E's update11 Oct 2019, 15:41
Reviewer Update
Thank you
