EM
El M
1 reviews | Active since Oct 2021
18 Oct 2021, 15:51
Email still not connected
We had our emails disconnected the past week we had sent numerous email to get our emails connected. Up until to date the internal people unable to reconnect.
Our emails are connected to our banking and internal system.
The matter has been escalated to their ceo but he to is unable to assist.
Could we get urgent help on this matter
Annoyed El
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Oct 2021, 16:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Oct 2021, 16:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Oct 2021, 13:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advise that your query was escalated to Vodacom Business and based on the feedback received the email has been activated and feedback provided.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply21 Oct 2021, 13:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advise that your query was escalated to Vodacom Business and based on the feedback received the email has been activated and feedback provided.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,