WJ
Willie J

1 reviews | Active since Mar 2022

18 Feb 2019, 20:09

Email simcard blocked without notice

I have a vodamail email address and since Friday my email is not working. I have this number ( ********** 535) that is linked to the email for years. I query it via the Vidacom facebook page and now with a shock I heard that this number is block due to inactivity. No one warn me that the number will be blocked. I used that number exclusively for email (work,study). Why couldn't vodacom just inform me via email that the number will be blocked?? Now I have to change a hell of alot of my stuff like banking statements, retail statements and whatever more. ? I'm really disgusted about this. And I can't understand why this can't be unblocked. Agnee Vodacom!! ??

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Replies (1)
Vodacom
Vodacom's reply19 Feb 2019, 06:47
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team