1 reviews | Active since Oct 2011
Email or profile deleted by VODACOM
<p>3 Days ago I realized my email was not working on either of my devices. Kept getting an issue of POP3 server not responding, as well as password or username incorrect. Something that has not changed in over 5 years. </p> <p>I contacted customer care via Twitter, and was told that my profile could not be found and that i had to re-register. Which I did. I was then told to wait an hour for the emai lto be authenticated, i ended having to wait 24 hours. Received the authentication email 24 hours later, followed the steps and guess what? You guessed is, I am still getting a POP3 server error.</p> <p>I have spoken to my IT guy who says a few of his cleints have had the same issue, which can only mean that VODAMCOM has messed up something seriously in that they have deleted clients emails profiles.</p> <p>I think this is ludicrous and completely unacceptable.</p> <p>Please fix your MISTAKE and do not expect US THE CLIENTS to have to re-register as this was YOUR STUPID ERROR</p> <p> </p>
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please note that all attempts made by myself to contact you to assist with your query was unsuccessful.
As per my sms communication, I have been in contact with you and believe that your matter is now resolved.
Kind Regards
Kulsoem
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please note that all attempts made by myself to contact you to assist with your query was unsuccessful.
As per my sms communication, I have been in contact with you and believe that your matter is now resolved.
Kind Regards
Kulsoem
