NF
Nikita F
1 reviews | Active since Apr 2018
08 Apr 2024, 09:44
*** email NO RESPONSE
Customer service SUCKS!! I have emailed, I have phoned since 2 April with no response.
IS THERE ANYBODY AT VODACOM THAT WANTS TO HELP ME????????
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Apr 2024, 10:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Apr 2024, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Apr 2024, 07:47Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion 9 April 2024 at 11:02:26 with Heather, she has advised you of the correct process to follow to cancel is to contact Saves.
She had connected you to ***.
Regards
Vodacom Consumer Website Team
She had connected you to ***.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Apr 2024, 07:47
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion 9 April 2024 at 11:02:26 with Heather, she has advised you of the correct process to follow to cancel is to contact Saves.
She had connected you to ***.
Regards
Vodacom Consumer Website Team
She had connected you to ***.
Regards
Vodacom Consumer Website Team
Best regards,