LF
Leon F
1 reviews | Active since Jan 2010
29 Aug 2021, 19:00
Email fiasco
I'm so disgusted with vodacom changing their settings on my vodamails so that I can only receive emails but not send or forward any mails.I have no issues with my my other two email adresses.I really dont think it's worthwile anymore to have anymore vodacom contracts and will cancel each and everyone as they expire.Many years as a loyal customer will come to and end.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Aug 2021, 20:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Aug 2021, 20:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Sept 2021, 09:00Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly forward you vodamail issue to our online support team for further investigation. Please send an email to ***, include your cellphone number in the subject line, a detailed description of the issue experienced and attach any screen shots.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly forward you vodamail issue to our online support team for further investigation. Please send an email to ***, include your cellphone number in the subject line, a detailed description of the issue experienced and attach any screen shots.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Sept 2021, 09:00
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly forward you vodamail issue to our online support team for further investigation. Please send an email to ***, include your cellphone number in the subject line, a detailed description of the issue experienced and attach any screen shots.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly forward you vodamail issue to our online support team for further investigation. Please send an email to ***, include your cellphone number in the subject line, a detailed description of the issue experienced and attach any screen shots.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,