LR
Lyn R

1 reviews | Active since Jan 2018

31 Jan 2018, 18:48

Email Address for some service

I have been in the USA for months now and noticed that as from around August 2017 none of my monthly fee is accounted for as any airtime. I need to know how and when my contract changed and why I was not notified. Unfortunately, I cannot call from here to enquire and can find no email address on the website!

0
Replies (1)
Vodacom
Vodacom's reply01 Feb 2018, 06:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team