LM
Linus M

1 reviews | Active since Feb 2017

06 Feb 2017, 09:19

Email address cancelled, no support to resolve.

<p>In December I migrated my data account to prepaid. Without warning or notification, VODACOM deleted my email address. I have spent hours trying to get this resolved, but I still dont have access to my mail. Refer to reference: 1- ********** 732897</p>

0
Replies (1)
Vodacom
Vodacom's reply06 Feb 2017, 10:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team