1 reviews | Active since Jun 2014
Elizabetha Muller was spam on the phone
After the call was received by Vodacom they delivered the 5 phones at the house. Elizabetha realised they manner she understand it was only one phone and one contract. Vodacom was notify immediately to cancel the 5 contracts. Vodacom came and pick up the phones on the 21/08/2017. From August they still are deducting the contract amount of R1 739.38. They where phone serveral time to cancel but no action. Refference as below. 1/ ********** **********
Action need to be taken against them because they are steeling this money because these 5 contracts was never been used and was cancelled the same month as the phone call and delivery.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
