Elite Mobile on behalf of Vodacom lies to customers!

Elite Mobile called me on behalf of Vodacom, I said I was not interested in paying for anything extra, especially because I cannot afford it. This lady insisted that nothing will be extra and that they are actually going to lower my payment about per month. I even said that it was too good to be true and she proceeded to convince me that they wanted to continue to keep me as a valued customer and that was the reason for the lowered rates.

This happened on the 30th Oct and she said that she would forward the quote to me, I only received the quote the 2nd Nov when it was already implemented.

My Vodacom bill has now doubled to something I did not agree to, I was mis leaded by a dishonest sale reps.

I called to make my contracts the way it was before, but I was billed for the full amount for Nov. I cannot be liable for agents that lie, I did not agree to those terms and I cannot afford it!

I am already struggling financially!