MB
Morne B

1 reviews | Active since Nov 2017

01 Dec 2017, 08:45

ELITE MOBILE *********!

If you receive a call from Elite Mobile - save yourself a lot of stress and put the phone down.

After I cancelled the services with them the day they made the mistake (minutes after) they even sent me confirmation from 'Customer Care' their 'ticket system' #116604 (one of the tickets) from Roshan Mohan & Serina Govender confirmed the cancellations. Services: Techtrace ( ********** ), Hotspotter ( ********** ), Mag Zone ( ********** ) Kin Tel ( ********** )

ALL these services still came off my account!! That was even after they made a big mess with my phone upgrade which I cancelled.

DO NOT DO BUSINESS WITH THESE PEOPLE See my other review here when it all actually started going wrong: "Elite Mobile stay away!!"

0
Replies (2)
Vodacom
Vodacom's reply01 Dec 2017, 09:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

MB
Morne B's update23 Dec 2017, 00:02
Reviewer Update
And ... "Mag Zone" is still coming off my account. You cant seem to get anything right. How can one company possibly make so many mistakes. See my other post "Elite Mobile stay away!!" (25 Nov)