Elite *****

RE: ELITE MOBILE **********

I ROSE MOSOETSA, am still waiting for the VOICE RECORD, TELEPHONE Conversation for the March renewal of the AIRTIME Contract with Elite Mobile. Old Contract R228. 01 and New Contract R250. 00 AIRTIME only. 28-5-2021 I paid VODACOM R1. 121.84 02-6-2021 I Rose Mosoetsa received VODACOM sms informing me that my outstanding balance is R1 119.87 and it will be deducted on 2021-7-01 I phoned VODACOM Customer Care Quiry Department, Disputing the billing. I knew very well that l am supposed to pay R250 monthly for the AIRTIME ONLY. Attended by MULALO LUKWARENI who explained that this money R1 119.87 is the charge for the services : Data plus Minutes issued by VODACOM on the renewal of the Contract. I NEVER REQUESTED The DATA and MINUTES. I Always monitor my AIRTIME. Elite Mobile Agent Carmen has introduced me into Challenges, Financial Problems of Vodacom by Requesting Data and Minutes Services WHICH I DID NOT REQUEST! Presently CARMEN is comfortable with the commission she received after introducing me, A PENSIONER, into financial problems of Vodacom. I am STRUGGLING alone solving her mischief , A PENSIONER. * I AM NOT GOING TO PAY FOR THE SERVICES I DID NOT REQUEST AND USED. * CARMEN MUST BE RESPONSIBLE FOR HER ACTIONS, DE*****ING A PENSIONER. In CONCLUSION: * I Usually buy TELKOM Data for my 3rd Cellphone. * I Am Not Interested in VODACOM Data and Minutes. * I AM STILL REQUESTING THE VOICE RECORD, TELEPHONIC CONSERVATION For the Renewal of the AIRTIME CONTRACT. This is the third time I am requesting the VOICE RECORD. THIS IS MY RIGHT. I am not Happy. I am very DEPRESSED and DISAPPOINTED.