HP
Hanno P
1 reviews | Active since Jun 2016
12 Sept 2023, 08:37
*****elent Sales frim Vodacom supplier
A while ago someone phoned me to give me an upgraded offer on my Vodacom Wifi Router because they see Im a good customer and that they only going to migrate my current contract to this new ons? Then when everything arrived all seems good untill I asked is it now migrated? Then they informed me it is a new contract? On the phine call that was recorded they heard the operator told me that it was going to be a migratiin and not an new contract but for the past 6 odd months Im paying an extra contract although I caceled it as soon as Ibrealized the operator **** to me Now they came and fetch the device already but still Im paying and they said they will refund me? This is still not happenning?
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Replies (2)Vodacom's replyOfficial
12 Sept 2023, 09:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Sept 2023, 09:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
HP
Hanno P's updateReviewer Update
12 Sept 2023, 13:44Contact me before 09:00 in morning and 16:00 in afternoon
HP
Hanno P's update12 Sept 2023, 13:44
Reviewer Update
Contact me before 09:00 in morning and 16:00 in afternoon
