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graham S

1 reviews | Active since Jan 2015

15 Jun 2015, 16:24

electronic invoices

Hi <br> <br> has anyone out there experienced the same frustrations as me? Vodacom for the past year cant seem to get it right to send me my invoices via email monthly!!!<br> <br> i have to call in to customer care every month and guess what, they then forward me my invoices, so i ask myself why cant the send it monthly, instead of telling me the bogus story of a \back-office". does back office even exist?<br> <br> I am seriously not renewing my contract with Vodacom and how can this be the number 1 rated cellular company if they cant get the basics right. I'm sure there more of you out there that need your original invoices to submit claims via your employer? i have to explain monthly on month that VODACOM cant get it right to send me my invoice. and not to mention the attitude when you tell them you sick and tired of back office"

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Replies (1)
Vodacom
Vodacom's reply16 Jun 2015, 08:28
Official
Hello SLAAIG,



Thank you for your posting your matter has been attended to and feedback has been provided.

Regards,

Cassandra

Best regards,