WB
Warren B

1 reviews | Active since Sept 2023

11 Sept 2023, 11:02

Electrocuting the community...

Had a "SHOCKING" experience this weekend! Vodacom Tower Site BS NO: 16358 BULLFROG DAM has and electrical fault, some geniuses decided to run a generator full time without looking into the problem. This resulted in the fence around the tower as well as the palisade fence running down President Boshoff road carrying a voltage of 170V and literally shocking anyone who tried to unlock or open a gate onto the Sports grounds. I called the call centre and was advised there was nothing that they could do and that I'd have to send an email to some department who would maybe get back to me in 48hours. I'm still waiting for the mail address.... Vodacom obviously has no regard for public safety and totally dismissed my concerns....

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Replies (1)
Vodacom
Vodacom's reply11 Sept 2023, 11:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team