Elderly abuse

I have never been so disappointed in such a huge international network provider. My mom bought a Samsung A23 3 months ago on contract at Vodacom 121 Oldfort Road Durban and she’s a 55 year old woman and she has to walk from Musgrave to this Vodacom repair. Disgusting absolutely disappointed and this time she is still paying R200, and she’s doing business with this phone. I am not going to accept this, today she went to the area and she called before she went there only to find this phone was not working and it comes from Johannesburg. You better give my mom another phone. I will write this review on all your social media platforms and I will make sure my mom and everyone else will never use you guys because you take advantage of the elderly. Sies it’s been over 3 weeks now.