Ek is GATVOL

I canceled added service with Vodacom in July and paid for those services end of July. Towards the end of the month I realised that the same services where still added on my account bill. Vodacom didn't remove the service as per the call I made. Who is reliable to pay for those services? For September my bill is getting more and more. I am really tired of the bad service I am getting from Vodacom.

Last week an agent told me that some of the services where added by Vodacom sales department. Why is vodacom adding services to my account that I am not liable for?

My bill is supposed to be +-2200 but I am billed over R3k.

I really can't be responsible for the consultants I competency. Vodacom fix this issue before I loose my mind