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Xavier S

1 reviews | Active since Jul 2017

22 May 2025, 06:53

Either false advertising or a bad deal

I am almost paying R900 pm for fibre and hardly reach speeds of 50Mbps but you advertise From R859/month 100 Mbps download speed100 Mbps

0
Replies (2)
Vodacom
Vodacom's reply22 May 2025, 09:37
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

XS
Xavier S's update17 Jun 2025, 08:32
Reviewer Update
Finally resolved after 3 weeks. I would like a refund from the time that I upgraded to this package since I have now only been placed on it last Friday, June 13th. Feel free to contact me for my banking details via e-mail.
Regards
Xavier