1 reviews | Active since Mar 2009

07 Feb 2020, 19:44

Eishkom Vodacom

Every time loadshedding kicks in, the local Vodacom base station goes down, after a short time. What happened to batteries and diesel? MTN stays up by way of contrast. I depend on my Vodacom data to keep me connected when the electricity goes. Misplaced faith it seems... And the rude lady at the Vodacom call centre couldn't care less... Sies, Vodacom.

0
Replies (2)
Vodacom
Vodacom's reply10 Feb 2020, 08:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
's update24 Feb 2020, 20:32
Reviewer Update
That's predicted to take 5 years!

Mayhap I should seek a provider with a more robust network...