OT
Oscar T
1 reviews | Active since Sept 2021
19 Jun 2025, 08:29
EFT payment
I have a contract with Vodacom, i recently paid for the account via EFT and I have been receiving calls from a robot stating that I’m in arrears. I even called the customer care line they said they will fix the problem within 24 hours but NO I’m still receiving calls and texts threatening to disconnect my line. Why have an EFT option if it will not be recognised as a payment method?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Jun 2025, 10:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jun 2025, 10:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
OT
Oscar T's updateReviewer Update
23 Jun 2025, 11:54Thank you for sorting this out 🙂
OT
Oscar T's update23 Jun 2025, 11:54
Reviewer Update
Thank you for sorting this out 🙂