AG
Andrew G
1 reviews | Active since Apr 2015
13 Mar 2023, 07:10
Edge beats 4G every day.
Your service in the Drakensberg Gardens area is worse than your service in the Byrne 3780 area. Edge? Only Edge? The tower is right on top of the hotel and your signal is Edge? Pathetic. All other providers working from the same tower are providing 4G. Our international tour groups complain about Vodacom. From now on, they will be advised to buy MTN sim cards to receive a 4G service.
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Vodacom's replyOfficial
13 Mar 2023, 08:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Mar 2023, 08:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team