Eden. One of the best of vodacom's call centre

Now a lot of people make use hello Peter for complaints and when they're Furious not enough people do it for when they've had exceptional service.

This is why I'm doing it the latter reason the exceptional service during today I had a number of times on my vodacom a vodacom number that I couldn't access my airtime even though I had airtime in.

I tried calling several times today one first call ended up being someone who was coming meet and I need to restart my phone so that can access a voice bundle which was that no added cost the next one was saying that I need going to my settings on my phone so that they can troubleshoot as to why I was not able to access my balance.

At 16: 57 I had a call with one of your newest agents called Eden not only did she put the rest of the ladies that I spoke to today to shame she far outpaced every single one of your senior agents, except obviously there are some who are doing the same as she does I mean for example filling Dead Air making sure that people know on the other end that you are there that you are visible that you are not invisible and your still around your still looking into the problem.

She when I told her that I understand that drill for the security measures and I work in the same industry in the call center she filled the Dead Air with a subjects of the of the call center of how she thought about that it was her first whole thing to jump and the truth or the first month has more natural than most people have ever come across an I've been in this industry for 10 years so please have vodacom justify this compliment that's five out of five-star complement to Eden who I spoke to today at 3 minutes to five and make sure you give us some sort of acknowledgment and confirm it to me in reply please thank you and God bless