****ed up **** service

<p>I am so ANGRY right now, I just spoke to an agent at the solutions department and she hung up on me.... What kind of micky mouse **** is this.. I am loging this issue to Obadsman in 48 hrs.</p> <p> </p> <p>My ID Number is: ********** 706086</p> <p>Contact: ********** 570</p> <p> </p> <p>I recieved an sms of demand and I called vodacom, they told me it was due to a missed payment which happened in May, the lady confirmed that they are recieving payments as per debit order confirmations comming through to me and I need to visit one of their branches to reactivate my account. I went to the branch with my documents and I was told I need to pay about R400 for reactivation: I refused to pay as it is rediculous.</p> <p>Few days later I recieved a letter of demand; I then called vodacom again but this time I must have met the devil herself beacuse Tebogo from custoemr services transfered me to solutions where I spoke to an evil rude woman who also refused to give me her name, she then hung up on me when I said that she is being sacustic and its stupid. I am really furious and if I had means I would cause damage to vodacom's facilities as they are damaging my name and my finances.</p> <p> </p> <p>I want this resolved and I am not will to pay R400 for reactivation simply because I dont use the SIM card, I just want to pay for my contract as per normal and go on with my life.</p>